If you’ve read an article, turned on a TV, or listened to a podcast recently, there’s a good chance artificial intelligence (AI) was mentioned. (It’s also likely that AI was used to research, write, or create that content.)
AI isn’t only changing the media we consume, it’s becoming central to the work that employees do in every role across every industry. The good news? Improving your AI skills has never been easier. You can do it in just six hours, for free, with ?this easy-to-follow curriculum we’ve created: Gain the AI Skills You Need To Succeed
Why you should improve your AI skills
A recent Salesforce survey found that 80% of HR leaders expect most workforces to be made up of both humans and digital workers within the next five years. Meanwhile, in the first half of this year, mentions of AI in job postings increased by more than 50%.
More than four in five HR leaders surveyed said they were already reskilling employees for roles with better future opportunities, or have plans in the works. But why wait? The sooner you develop and improve your AI skills, the more prepared you’ll be to work with digital labor at your job.
Better yet, building your knowledge can open up a world of possibilities around the new jobs that AI is creating.
Follow these steps to boost your AI knowledge
Starting anything new can be intimidating. Learning to work with AI is no different. But at Salesforce, we’re strong believers that gaining new skills can be easy — and even fun.
That’s the ethos behind Trailhead, our free learning platform that lets you roll up your sleeves and follow step-by-step instructions at your own pace.
With that in mind, we’ve prepared a list of courses, or Trails in Salesforce-speak, to get you going on your AI journey. If you’re ready to skill up, we’re ready to help. Let’s go! The full course is here — Gain the AI Skills You Need To Succeed — but we’ve listed the individual modules for you below.
Get Started with Artificial Intelligence (3 hr.)
Jump into AI with an overview of how it works and the keys to using it responsibly. The modules (and a video) cover some of the building blocks of AI, as well as the ethical considerations involved in its development.
- Artificial Intelligence Fundamentals
- The Pace, Benefits & Risks of AI with Google’s James Manyika
- Generative AI Basics
- Natural Language Processing Basics
- Responsible Creation of Artificial Intelligence
- Generative AI for Images
Drive AI Within Your Organization (1 hr.)
Now that you know the basics of generative AI, see how it can be used across different departments within a business. We’ll also cover large language models (LLMs) and the strategies companies use to implement AI successfully.
Explore Generative AI Tools (40 min.)
It’s time to get into prompts and how they’re used to make the most of generative AI. This section builds upon the previous ones with practical applications and an overview on how to get the types of responses you need from AI.
Analyze Your AI Data (1 hr., 20 min.)
Data is essential to AI. This section explains why, as well as how to prepare it, how it’s analyzed, and the ethical considerations involved.
Six hours. That’s all it takes to start skilling up with AI. But learning never stops.
Once you’ve completed the Trail above, you’ll be ready to move on to the Agentblazer Champion Trail. There, you can get hands-on with Agentforce, our platform for building and deploying AI agents, and build your first agent. (This Trail includes some of the modules listed above, so you’ll already be a step ahead.)
As you continue your learning journey, you can be sure of two things: The AI skills you need will continue to evolve, and we’ll be here to help you learn and apply them.
