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Salesforce is the world’s leading customer relationship management technology (What is CRM?), helping you build and improve your customer relationships. In 1999 we pioneered cloud-based CRM, and today we’re helping organizations of all sizes re-imagine their business for the world of AI. How? With Agentforce, providing trusted, autonomous AI agents that take action for your employees and customers. With unified data from all your systems, so every employee has a 360-degree view of every customer. And with #1 CRM apps for your sales, service, marketing, commerce, and IT teams.

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What does Salesforce do?

Salesforce helps you stay ahead of changing customer expectations with data tools, trusted and autonomous AI, and best-in-class apps for sales, service, marketing, commerce, and IT — all on one integrated platform. With Salesforce, your employees can be more productive with a single view of customer data that keeps every team in sync. And AI agents work side-by-side with humans, speeding up processes and taking action autonomously. All so you can win more business, while making your existing customers happier with personalized experiences.

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Sell faster, smarter, and more efficiently

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Deliver effortless service 24/7.

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Build long-lasting relationships that drive growth.

Engage with your customers across the entire life cycle with agents that dynamically generate personalized journeys, marketing campaigns, and audience-specific content across email, mobile, web, and advertising – all in your brand voice and optimized based on past performance.

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Grow revenue with seamless buying experiences.

Offer frictionless digital commerce experiences that natively connect B2C, B2B, order management, and payments with your sales, service, and marketing apps. And with AI agents in the mix, you can now give every customer a dedicated personal shopper that delivers personalized recommendations and streamlines purchases.

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Many Salesforce products. One integrated platform.

Our complete product portfolio includes CRM apps for sales, service, marketing, commerce, and more with trusted AI and data on one integrated platform. Whatever size your business, whatever your industry, there’s a solution tailored to you.

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