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百度 ▲（生命时报特约记者孙开元）

Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.

We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.

Technology can optimise the powerful model of serving up what customers want when they want it.

Discover video streaming trends in our report with Omdia. Discover SVOD trends in our highlights post, and download the full report for more.

Digital disruption in media is changing the industry. Read why firms must take a digital-first approach to create unique customer experiences.

Want to master social selling on LinkedIn from Salesforce? Turn LinkedIn into a lead generation machine with this simple step-by-step guide.

Use these 8 practical tips to optimise your social media management strategy for dealing with negative comments on social media. Read more.

Salesforce Advertising Studio & Google Customer Match are a marriage made in advertising heaven. Learn more here.

This blog will focus on social platforms like Facebook, Twitter, & Snapchat, & how to get more engagement based on proven methods.

Our mini-guide to social selling will enable you to harness social media to improve sales and discover new sales opportunities.