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Net Zero Cloud is for all enterprises that have a mission and a responsibility to go net zero in the near future. Organizations in all stages of their sustainability journey can use Net Zero Cloud for everything from calculating an organization’s carbon footprint to developing emission reduction strategies and reporting environmental, social, and governance metrics to key stakeholders. Organizations in all industries and around the world will increasingly be required to report on and be accountable for their ESG metrics. Net Zero Cloud aims to help them be compliant with these ongoing regulations as well as achieve real impact for business, people, and the planet.

Net Zero Cloud has robust environmental capabilities, spanning scope 1, 2, and 3 carbon emissions, plus supplier engagement, carbon conversions, and waste and water management. It also incorporates social and governance metrics. With Agentforce, Net Zero Cloud automates ESG reporting and aligns with current regulations and frameworks.

Yes. Organizations can track metrics from their entire value chain, including those from suppliers, distributors, subsidiaries, portfolios, and franchisees — all directly in the Salesforce Net Zero Cloud platform.

The Greenhouse Gas Protocol, established in 2001, divides emissions into three reporting categories.

Scope 1 emissions are direct greenhouse emissions from sources controlled or owned by an organization, such as emissions associated with fuel combustion in boilers, furnaces, and vehicles.

Scope 2 covers indirect emissions associated with the purchase of electricity, steam, heat, or cooling.

Scope 3, also known as value chain emissions, has been the last frontier for most companies looking to shrink their carbon footprint. Scope 3 comprises the areas an enterprise has the least control over — emissions from activities and assets not owned or controlled by the reporting organization, but that the organization indirectly impacts in its value chain. Scope 3 emissions often represent the majority of an organization’s total GHG emissions.

Carbon accounting is the process of calculating a company’s overall greenhouse gas emissions. Companies should calculate an initial emission benchmark and track reduction efforts across time (for example, annually).

For most organizations, calculating carbon emissions is just the first step. Since most corporate GHG emissions are closely linked with energy use, calculating GHG emissions can help identify ways to reduce energy use, which also reduces costs.

There is a multistep process used to calculate GHG emissions. First, set organizational and operational boundaries. After which, collect data on electricity, fuels, and other business activities that lead to emissions. Review this data for accuracy, completeness, and assumptions used. Next, apply relevant emission factors, which represent GHG emissions per unit of activity. Finally, share your emissions footprint with stakeholders, develop an action plan, and add third-party verification to ensure accuracy.

Identifying the assets that contribute the most carbon can help a company focus its reduction efforts, reach its goals faster, and communicate results to key stakeholders.

Yes. Net Zero Cloud has report builders that walk you through reporting for both voluntary and required frameworks. So far, CDP, CSRD, GRI, and SASB are supported. Report builders for California's climate disclosure laws are slated for later in 2024. As new regulations come to light, Net Zero Cloud will continue to add corresponding report builders to the platform.