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Easily delete records to increase data quality and protect sensitive information. Delete data at the record level and choose what happens to related files and attachments. Transfer and retain data in a dedicated retention store built on Hyperforce, setting retention data based on key regulations or business requirements. View data in the retention store in your Salesforce org using external objects. Make sure your Agentforce only has access to the most useful, relevant data.

Create, execute, and monitor requests for processing data. Save Admins time by creating policies to automatically fulfill Right To Be Forgotten (RTBF) and Data Subject Access Requests (DSARs). Monitor requests to easily track the progress. Use Privacy Hold to stop records from being anonymized or deleted by Privacy Policies.

Stay compliant by capturing customer preferences to maintain trust and meet regulatory requirements. Use customizable templates to create a low-code form where customers can elect how you can contact them. Enable customers to easily update their own preferences by hosting forms on your website, on Salesforce or in Experience Cloud. Feed responses into the Salesforce Consent Data Model for consistency and ease of integration, you can also store consent directly in Data Cloud. Connect customers to their data through a token that allows secure anonymous access to manage their consent.